Returns & Exchanges
At Outdoor Decor, we want you to be completely satisfied with your purchase. If your new patio furniture or garden accents don't meet your expectations, you can return them within 30 days of delivery for a full refund.
Initiate Your Return
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware, cushions, and protective covers are included to avoid restocking fees.
Ship the Item
Affix the prepaid shipping label provided in your return portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing